The case manager is usually the specific direct contact of the veteran, but you're not interacting with that individual, except on a broad department basis.
On June 16th, 2016. See this statement in context.
On June 16th, 2016. See this statement in context.
June 16th, 2016 / 11:55 a.m.
Liberal
Bob Bratina Liberal Hamilton East—Stoney Creek, ON
The case manager is usually the specific direct contact of the veteran, but you're not interacting with that individual, except on a broad department basis.
See context to find out what was said next.