I think you'd have to have a physical presence in the larger centres where we're having the most retirements, people leaving the Canadian Armed Forces.
As an example, this week on our web page we've released a live chat. We can chat with members as they are going through filling out a form or if they have a question. The technology is available to expand. We don't have to have a physical footprint everywhere, but I do believe at the larger centres we need to build that centre of expertise, understand what's happening, have somewhere that they can collect and collate data. I think we have to have that, but I do believe we could deliver a lot of these services virtually. There are approximately 670,000 veterans in this country, so we're going to need more than just physical brick and mortar to be able to deal with their needs.