When I talk about a concierge service, I think there are certain obligations we have under legislation, under policy, and under regulation. When I talk about the concierge service, it's because we need to get the releasing member what they're entitled to.
What the third parties do—my hat is off to all of them—is good work, but it's a very diverse group of people. They're offering different services and different benefits. I do believe that the Office of the Veterans Ombudsman has compiled a list of all third party providers in the country. I guess the question would have to go to him. What's their plan for that list to show what services are offered, and how are you going to have access to them? I believe the third parties play a critical role in what we do. It's value added, in my opinion, for the releasing member, and I'm sure for the veterans, once they find themselves associated with one of those organizations.
I believe there's a role for them. I do worry a little about how many there are, how much they're doing, and where they're involved, and sometimes they may be stepping into where the government should be doing something. Those are my concerns, but I do not have enough visibility. I would suggest that Guy Parent, who has done a study on third parties, may be able to provide you with some of those answers.