That's a loaded question. In fact, on more staff, I think it's more a question of the right people in the right places and not just more staff in number. I think that in a lot of cases Veterans Affairs Canada needs to look at what it is that case managers do and what it is that is needed.
Again, I ask the question, what are the needs and what are the problems that need to be solved within the administration? One of them is navigating the process. It might be useful to have some people who are new hires and are actually benefits navigators who can help people navigate the process of transition, not necessarily new case managers. I think the answer to this would be that whenever you hire people, you have to look at where they're needed and what skills are needed, not necessarily based on an old structure but on the needs of the future.