Thank you.
Should you soon have an opportunity to carry out a study on Veterans Affairs Canada's services, I strongly recommend that you look into how the burden of proof is handled in the United States. That burden is actually assumed by the U.S. department in charge of veterans, and not by veterans themselves. I would really like to see the results of that study.
In your audit, you made a recommendation on the mental health hotline. That recommendation has been implemented.
Have you considered the option of having a hotline for suicide prevention? That also exists in the United States.
Many veterans have told me that it was good to have the mental health hotline, but in situations of extreme crisis, they would like to be able to call experts who could manage their situation and help them avoid committing suicide.