Thank you very much.
Thank you, Auditor, for your report. It is certainly very thorough and very helpful.
I have a couple of questions and I wanted to go back to the Veterans Review and Appeal Board. You talked about the fact there were fewer appeals granted in 2015-16 than in the previous year. What I took from that is the quality of the interaction between a case worker at VAC and the veteran had improved slightly. There was less need for an overturning of the VAC decision. Is that accurate?
Would you say there has been some improvement with regard to the interaction between the veteran and VAC, or were you able to discern that?