Again, I think what we were looking at was whether the information got fed back in. I'll ask Ms. Campbell to elaborate whether there was anything done on the training side.
One thing, and it's outside of this audit, we also recently released an audit on Canada pension plan disability and access to that. We actually found a very similar thing. Something I think a number of government departments need to start to build into their processes is that when they have a process that includes this type of an adjudication and appeal process, learning from that and feeding it back into the process should be a really important part.
I'll ask Ms. Campbell if there is anything else she'd like to elaborate on.