Thank you.
I have a couple of questions. In terms of the overturned eligibility, one of the recommendations was to capture more systematically the reasons for the overturning of decisions. There's no indication that training was offered to ensure that these kinds of decisions that should have been approved.... People are learning from past mistakes. I want to know if you were able to capture any of that, if training went along with it, and if so, you could let us know.
I also have a follow-up question on that.