I'm going to fire off a question, because I feel as though we are hearing the same things over and over and not really getting anywhere.
We are talking about vulnerable human beings, people who need you, people who need us. They reach out to us through our constituency offices.
What would you say is the number-one obstacle your department faces? I do not think it's money, since it's raining millions. What is the biggest obstacle you have to overcome in order to clear the backlog?