Mr. Chair, I would like to answer the question.
Number one, yes, the backlog is under 20,000 and it's unacceptable. We put a system in place to address this. We coordinated the staff. We hired 350 extra employees, along with 180 employees who were in the department, to make sure they are well trained to deal with the backlog. Now with the digitizing and the coordinating of staff, we are having an effect. When we put the other 500 people in place, we will start addressing the backlog much quicker.