Thank you very much, Rachel.
Of course, the figure you're quoting on the backlog includes the applications that came in yesterday. I know you know that. It's important to realize that the backlog is under 20,000, and it is totally unacceptable, but we are working on it. It was higher, and we are making it lower.
The process we put in place by coordinating the staff and digitizing the files is starting to work. The 350 plus the 180 we are training will be on staff. I will let the deputy answer when they will be on staff, but these people are going to be well trained to deal with the backlog. That's what they are specifically trained for. That is the problem—