We contact veterans only when Veterans Affairs case managers direct them to our services.
When I said that this could take several years, there may have been a problem with the interpretation because of the fact that I was speaking too quickly. If that is the case, I apologize. In fact, I was saying that when veterans used our services, they were assessed and then recommended for participating in a rehabilitation program. That could mean going back to school over a number of years, two or three maybe. Then we would provide them with assistance in actively looking for employment. Sometimes this process could take a year, sometimes up to four years.