Thank you very much for the question.
As Mr. Harris noted, there are two steps in our decision-making process. The first is to determine entitlement. We look at whether or not the medical condition the member is coming forward with is related to service. Are we able to connect that to their Canadian Armed Forces or RCMP service? Once we've made that service connection, the next step in our process is to establish and assess the level of disability. We use various tools to determine the level of disability the member has come forward with. Once those two steps in the process are completed, we're able to render our decision and process the member's claim for disability benefits.