Good morning. Thank you for your question.
Specifically, what that means is those files do not sit in our queue. Once that file is received and we have identified all the information we need, it moves directly to a decision-maker and jumps ahead of other files in the queue, given the trauma and, oftentimes, mental health distress those clients are under. We feel it's important to prioritize those claims. When we receive it and all the required information to render a decision, we move it directly to a decision-maker, so they can process.