One of the examples that resulted in a lot of calls to my office was when they changed the care provider for veteran care. Were you, as an organization, contacted? We heard earlier from Ms. Rovak about how important it is to have that relationship with your care provider. There are some success stories that we hear about, individuals who listened and had compassion, and they probably gave great direction on how to navigate. Were you part of that, or do you have any information? Would you like to add anything on that?
On October 24th, 2023. See this statement in context.