The rationale VAC gave me was that it was a social issue as opposed to a medical issue.
I'm pensioned for severe PTSD. Sometimes I have a vomiting condition. I'll vomit and can't complete.... I'll vomit all day long. They denied me a support person and said I would have to call the ambulance if I were to have a PTSD attack. Luckily for me, I vomited on the weekend, two days beforehand. Then I was able to make the police report. My cousin drove me to the place to do it, so I had family support.
I was lucky where other victims might not be.