I do, yes. I do trust that the intent is good and I trust that they want to help. However, because there is a gap of understanding, we feel dismissed.
I used to be, as I said, in charge of aircraft in Afghanistan, so a lot of things I would do would be mission critical. When I talk to someone on the phone and tell them what I really need and they say they're going to question me on that, it's kind of demeaning and disrespectful.
Obviously, there are veterans out there who are going to take advantage of the system, but to Mr. Sarai's question, that kind of stuff can be alleviated as a first roadblock to determining whether someone is genuine or not. Somebody who has no experience dealing with certain veterans will not know what is genuine. This young lady here would completely understand what I'm talking about with certain people who are trying to get services, and they shouldn't be questioned too much.