Mr. Speaker, every year 4,000 veterans are turning to the Veterans Review and Appeal Board on decisions that have been rendered by the department, with free legal assistance. I welcome the report of the ombudsman. I have instructed the tribunal to act upon those recommendations, and I am pleased to inform the House that the tribunal has put forward an action plan that it wishes to implement within the next 30 days.
In the House of Commons on May 7th, 2012. See this statement in context.