I'll add a comment, and then I'll let my colleague Dr. Maley answer.
Thank you so much, honourable member, for your question, and for your service to my country. We owe you a debt of gratitude. It's unfortunate that despite your sacrifices, the country has come to the state and shape it is in today.
To answer your question, I'll echo what my friend Ms. Nasiri said. It's the documentation, and the nuances of the processes. We're dealing with a country that's surrounded by the Taliban, governed by the Taliban. There's no electricity. There's no Internet. We're expecting people to fill out forms, and do this with the lack of technology.
People are using WhatsApp, which is very risky, because the Taliban's intelligence units are now cracking down on people. We've heard horror stories of people fleeing the country and having their phones confiscated and hacked. The Taliban 2.0 is not the Taliban of the 1990s. They are smarter [Technical difficulty—Editor] the technology to be a threat. We need to remove those nuances and get people out of danger.