As I said earlier, at times there are resource issues as far as the availability of our inspectors to provide the functions or services that are asked of them goes. Our work is dictated very directly by the amount of grain going through, in particular, terminal elevators. It is also true that in some of the regional offices in western Canada, at all times from all parts of the industry, our ability to actually meet the demands for our service are somewhat constrained. Unless you staff at a level intended for peak periods at all times, you're going to run into times when you cannot do it. Really, I believe the idea is to deal in some way with the inability we now sometimes have to provide the level of service asked for.
I'm not sure that you can ever necessarily get to the point where you can provide service that will be 100% at all moments. The approach we've taken is to work very directly with the industry and other partners, to get them to provide us with as much lead time as possible so we can satisfy their needs. We can move inspectors around, and we do so regularly. We have at times broached ideas with the industry to determine if there are ways we can move the product through more quickly than we currently do, by doing things differently, whether through composite grading or other mechanisms, to allow us to utilize our staff in a more efficient way.
Again, the point is that ultimately you will run into situations where you can not provide the service requested of you, no matter who you are.