When you talked about the thousands of incidents of improper grading, what kind of percentage is that and what percentage error of samples? How frequent would it be? Is it every third inspection? Can you give us a ballpark about what it means? When you talked about your $300,000 loss because someone was out to lunch, that's a separate category. If we have professional graders, what is the professional error? Are they like a baseball player batting .258?
On October 5th, 2006. See this statement in context.