Thank you for your questions.
Starting with your question on communications, I agree that there needs to be better communication at CN with the customer. There also needs to be better communication in the system. Sometimes we are not advised as a railway that there are issues. Sometimes the third party—
For example, let's say railcars are moving to Churchill and the weather is bad. Nobody knows when the weather is going to improve. Nobody knows when the ship is going to arrive. There are decisions outside of our control that we are just not advised of. Sometimes by the time the information gets to us it's too late.