Thank you, Mr. Chair, and thank you, gentlemen, for coming out this morning and this afternoon. It's been enlightening for sure.
I guess my first question will be to you, Mr. MacKay. The level of service is always an issue at the farm gate, and it has been in a quite substantial way. As a farmer, what always bugs me is that we have these things called computer programs, with programs such as Outlook on them that have a calendar. We'll have the trains phone and say “Yes, the train is going to show up on Friday. You have 24 hours to load that train, and if you don't load it in 24 hours, we're going to start charging you an hour and twenty flat.”
That Friday comes along. As Mr. Farmer, I load all my trucks on Thursday. I'm three and a half hours from the terminal, so I load my trucks, because I know that train is going to be there on Friday. They said it would be there on Friday, so it's going to be there Friday.
Heaven behold, Friday comes along, my trucks are on the road, and your train doesn't show up.
Who should pay for that? I know that right now the person paying for it is the farmer. But who should pay for it?