Anybody who loads a rail car, whether it's for pulp, grain, or anything else, would have a quick look at the car. I imagine a producer would do the same thing. He would look to see if the gate might be leaking. He would load the product. If, when he unloads, he finds that he has lost some product, he would file a claim with the Wheat Board and the Wheat Board would go back to CN.
On October 22nd, 2009. See this statement in context.