Recently, the administration of the programs for B.C. has been moved regionally to Kelowna and out of Winnipeg. This is the beginning of it, but early indications are it's more responsive. The people in the office, to a large extent, are the same people who were transferred from Winnipeg, those who wanted to go, and yet it's far more responsive, for whatever reason. Maybe that will help in other areas also.
On November 23rd, 2010. See this statement in context.