One of things that we put forward in our proposal was that you would provide a commitment to deliver cars on a specific day. There were two measures: the number of cars you committed, and the day. You would be held accountable for providing the cars that you committed to provide on the day you committed to provide them.
We also built in a separate measure that said there's a mean time to inform, so you must provide advance notice for any change to that plan. There would be a scale: if you provide advance notice 72 hours in advance, perhaps no penalty applies; if you provide it within 48 to 71 hours, one credit applies.
There's a sliding scale of consequences as you get closer and closer to the date, because as you get closer and closer, the cost for the shipper--from having grain spotted, from having bin space allocated to a certain crop--goes up, right? So yes, of course there's a way to look at being realistic about the realities of providing rail freight service--predictable rail freight service.
But I want to remind everybody that at the end of the day the contract the shipper has to meet doesn't provide for those kind of allowances. Customers don't get to say, “I understand you had problems with allocation of rail equipment” or “I understand you had a blizzard” or “I understand you had heavy rains”. They don't get to say, “I understand that the railways' transit time is excessively variable and that led to congestion at the port, and geez, I understand that transloaders were embargoed”. No, none of that happens. On the contract, the only thing that you're allowed lenience on is a strike.