We have three things we could point to. One is an error rate. We went through an exercise to drive down the error rates, and now I think we're better than the employment insurance program. We have an error rate of roughly 3%. So 3% of the cheques that go out have a problem, but the other 97% don't. We could provide the committee with evidence of that.
We also have a survey of producers that measures their qualitative reaction to service levels of the program, the predictability of the program, and we could share that report with the committee.
Then we have a service standard that we set. I'm going to speak on behalf of my colleague, and I'm roughing it here, but I believe our standard is 75% of forms completed within 75 days. We'll share that service standard with you, because it's public. We make it public for producers. We may have had a few hiccups when we changed it over to a new system that approves delivery, but I think we're doing better now.
I'll undertake, Mr. Chair, to share those things with the committee as quickly as possible.