In our role as the grain monitor, we strive to be neutral. I will try to give a balanced perspective.
Basically, I will echo what I have heard from myriad people in the stakeholder community. First, from the railways' perspective, they don't expect any kind of regulation. From the shippers' perspective, I will echo one of their constant refrains about finding balanced accountability between railways and shippers. Right now the railways have the right to charge all sorts of penalties and demurrage, and the shippers basically have none. If there is non-performance in the case of the railways, they are not there.
Penalties have to be specific to certain cases. They cannot be unilateral. In the case of what has been recommended for the service-level agreements, there is a real solid foundation for having individual agreements between shippers and the railways, having them on a case-by-case basis, and having them be enforceable. I think that is what shippers would like, and I think that is reasonable.
You made a comment about damaged cars. To pay credit where credit is due, 10 years ago it was a huge issue. I would say that in the last two to three years it has been far less of an issue, because the railways have invested a fair bit of money in fixing things like gates and hatches and the like. So we have not seen that kind of damage.
I know one elevator in particular that said they spent $50,000 a year on duct tape and glue to fix hatches and gates and stuff like that. That is not the case anymore.