I'll start.
Thanks for the question.
First of all, I should point out that we have a grain monitor, who does measure certain things in the grain industry that we find very valuable, so there are some measurements in place but you can't have too much good information. The more information we can have, the better we can map out a solution here.
In terms of the impact, when you lose customers, that's the worst type of impact. We want to try to ensure that we're not further damaging our reputation and also to begin the climb to improving our reputation as a reliable supplier. In terms of reputation, losing sales is very difficult to quantify, but it's a major product of the situation we're in. We really need to get our minds together and figure out how to stop that from happening further.