Thank you, Chair.
Thank you, Mr. Allen. You put a lot of thought into what you were saying.
You're absolutely right about the way these guys have treated our farmers, the way they've treated our sector, the way they've treated not just grain producers but basically anybody who ships anything on rail, and the way they've taken them for granted. They've abused their relationship in such a way that they have no concept or no respect for timeliness of service, quality of service, or anything to do with service. In fact I don't think either one of those CEOs understands service at all.
If they think they can go through the review coming up this summer and get the same results as they had before, and I have to come back here next winter because my farmers are screaming because they're sitting there with not only last year's crop but now this year's crop sitting in their bins, and the two CEOs are sitting there saying they still don't have a problem, you know what? I'm going to be very, very, very, very upset, and my stick will very, very much bigger, because the farmers are my stick. That's my stick.
I look at this, and the stick is still there. It has a sunset clause. We're giving them every benefit of the doubt to do the right thing here and to realize how important it is to have proper service out of the rail system. We're giving them every opportunity to do the honourable thing, to look at things as a function of the Canadian corporate sector being responsible back to the people it serves. We're giving them every benefit of the doubt. It's up to them to grab that olive branch, because the reality is that this is not enough. I think a lot of people around this room and in this sector would say that this is just a band-aid, which is what it really is.
A lot of people are looking at the review and saying that this is what needs to happen. We need to have a proper review. We actually have to make sure that the shippers have the ability to extract service out of CN and CP.
So they may want to go to school. They maybe want to go to Dale Carnegie and learn how to win friends and influence people. I'm not sure what course to recommend to these guys. But the reality is that the way they treated us this last winter, and in fact have treated us....
That's one of the confusions I have. Everybody looks back to the last winter. It's not last winter. This goes back for years. I've loaded Super-Bs on a Friday night and Saturday morning and had them on the road Sunday, showing up at a terminal four hours from my farm, only to be told that the train didn't show up the way it was supposed to.
When you have ten trucks in a row, what do you do with it? Where do you go? Everything else is full. They're also not my trucks, so I have to pay for them. There's no compensation back to me. There's not even an apology. It's just the way it is, so suck it up. That happens over and over and over again. I can remember at a small-town elevator in Canwood the farmers going to the elevator basically every morning to ask if there was any news on that train.
You know, it's just amazing. This last year was bad, there's no question about it. There was a lot of cold weather and everything else. But you know what? This is Canada. It gets cold. We drill oil, we mine, in the cold. All sorts of activities happen when it's cold. I think they need to figure it out. If we're running trains in cold weather, there has to be a way to keep the volume up in cold weather.
They can come here with lots of excuses, but the reality is that they need to come with solutions. They need to come back to us, through this transport review committee, and ask what the solutions are so that I can get timely service and get my pulses delivered to the ship in a timely manner. They have to care, and I don't think they care.
That's the thing I go back to my farmers on the prairies the most with. They realize that we can't fix this. I can't put more locomotives and people on the rail lines. They understand that. What they don't understand is the people who take their business for granted, who do not care, who smirk in their faces. They want us to kick them. They want them to feel it, and we're the ones there to do that.
So hey, if we don't see improvements out of this, if we don't see any improvements out of the rail review, if we go through the review and get status quo, there will be lots of big sticks coming out. If CN and CP don't understand that, well, I have this Dale Carnegie course that they can go to. Maybe they'll understand it after they go to that.
I'll leave it at that, because there will be a big stick if things don't change. We've just scratched the iceberg, I'd say.