Yes, we've actually recently done some training of our MSRs. We also have an individual whose title is capacity coordinator and who is working with our MSRs and our county federations. We're in the early stages of it, and it's a sensitive area. Not everybody is always forthcoming on there being a need for them, even though it's probably there. We're doing as much work as we can with our limited abilities, to make sure that our staff are at least trained to understand or to try to recognize when someone has an issue. Perhaps then, they can try to coordinate with them about where they need to go, whether it's to a family doctor or a nurse friend, whoever might be a better expert in that area. Yes, we are doing that kind of work.
On October 16th, 2018. See this statement in context.