Thank you, Mr. Chairman, for the question.
The last time I was before committee I talked about the fact that under our current framework there are programs that are delivered at the federal level. Federally we have a lot of input into the design and whether those programs are delivered by us directly or indirectly through a third party. When you talk about the business risk management suite of programs, those are the ones where sometimes we do involve third parties.
At the federal level, our federal-only voted programs are delivered exclusively by the federal government. At the provincial level, for the $2 billion we talked about the last time in cost-shared programming, it's up to the provinces to decide how they will design and deliver those programs. In the context of discussions with the provinces and territories, we do have as part of those discussions an emphasis on service delivery.
At the federal level we're focused on how we can improve the way we deliver those programs, including the adoption of technology and tools. We recognize that our clients have an expectation that they would be able to interface with the federal government the same way they can interface with other service providers, such as banks. A lot of people do online banking for example. We have some technological tools at our disposal that would allow for online application to a number of our federal-only programs.