You asked about the performance that challenged us the most, and the first thing I'd say is that we had a period of about 10 days or so in which we had a series of derailments in western Canada. That was the most challenging period of time that we had. If you look at the statistics, you'll see we really experienced a sharp drop and then a continuous sort of rebound as we recovered from the backlogs that were created there. In that period it was cold, it was snowy, and then we had multiple incidents across the network occurring in close proximity. That was really the challenge. We would have said it was episodic.
In 2013-14, I would have said we were still moving record amounts of grain. We had never moved as much grain as we did that winter in any previous period prior to that. We've subsequently done better than that, so we weren't disappointed. It was just that there was an intense focus of demand in a small period of time. Back then, we got off to a start when there wasn't demand in August. The focus of demand was different in terms of the time period that grain wanted to move, whereas this year we had an episodic event on our railway that created a backlog that we now have to work forward from.