Absolutely. We're just disappointed that we're not meeting the expectations of not just the supply chain but of our customers specifically. As James mentioned, we had a pretty tough run from late October in the fall. Again, we had unprecedented volumes that were moving, but then we ran into a series of incidents that took us into some very cold weather in December and effectively shut us down around Christmastime. Around Christmastime the railways generally only shut down for 24 hours, but because of the extreme cold, we were unable to get our railway back up and going for a good 10 days, until we saw some better weather in January. Then in January, we knew we had high volumes, so we took as much action as we could, because there are lead times involved in bringing on crews and bringing on locomotives. Some of the action we took in the previous month started to come through, and then in February we had a good 18 days of extreme cold and snow, to the point where.... That was my biggest disappointment, what we did in the Prairies, because that's where the grain originates. The very northern climes are where the grain originates, and we did not have the resiliency in our network to withstand what the cold was doing, which was slowing our trains down. That's our focus, going forward.
On March 19th, 2018. See this statement in context.