I think that in the early days of the pandemic one challenge was ensuring that we had an adequate supply of personal protective equipment. As soon as the public health guidance on the provision of non-medical masks evolved, we acted immediately to ensure that our front-line staff had access to the appropriate personal protective equipment, including face masks, face shields, visors, wipes, as required.
We also took measures to ensure that our staff were delivering critical services in person only when required, and to deliver services remotely where that was feasible. Those were some measures we've taken to protect the safety of our staff.
Through an investment of $20 million that was made in the agency, we've used those funds to hire emergency staff to bring in previously retired inspectors to work with the provinces to increase inspection capacity, all of that with the intent of reducing pressure on the current workforce, to make sure we could continue to deliver those critical services.