Evidence of meeting #91 for Agriculture and Agri-Food in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was costco.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Pierre Riel  Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

11:25 a.m.

Liberal

The Chair Liberal Kody Blois

Colleagues, I'm going to open the meeting. I know our whips have the practice of trying to allow 10 minutes after a particular vote, but I'm looking around and I see complete quorum, and I have quietly had a conversation with all of you. I believe everyone has voted, so I would seek, as your chair, unanimous consent to proceed notwithstanding the agreement we have with our parties, because we're all sitting around the table. Are we good with that?

11:25 a.m.

Some hon. members

Agreed.

11:25 a.m.

Liberal

The Chair Liberal Kody Blois

Colleagues, happy Canada's Agriculture Day. There is lots of stuff happening here on the Hill. We're no exception. Today, let me start by saying this is meeting 91 of the House of Commons Standing Committee on Agriculture and Agri-food.

You know all the reminders, because we've been through this song and dance before.

Today we are continuing our study on the efforts to stabilize food prices.

We have the COO of Costco, Mr. Pierre Riel.

Thank you, Mr. Riel, for being here and for your patience through some of our procedural elements that delayed the opening of the committee.

Colleagues, I'm going to do my best to try to maintain our time and continue to move.

Mr. Riel will have opening comments, and then we will proceed to the first hour of study of Bill C-355 in the name of Mr. Lewis.

Without any further ado, I'm going to turn it over to you, Mr. Riel. I know you wanted a couple of extra minutes. That's okay by me, as your chair. Go ahead.

11:25 a.m.

Pierre Riel Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Good morning, Mr. Chair, vice‑chairs and committee members.

As you know, Costco's unique organizational structure sets it apart from other grocers. Costco is a warehouse club that enables members to benefit from purchasing power. This helps us keep our prices as low as possible. Through good times and bad, Costco's daily mission has stayed the same. This mission is to offer our members quality goods at the lowest possible prices. This is Costco's business model.

You have asked grocers about their strategy to help stabilize food prices for Canadians. Costco's answer is the following. We'll stay true to our business model. By working to provide the best possible prices for our members, we'll help stabilize and lower food prices for all Canadians.

Our time‑tested business model shows that our strategy works. Given the value that we offer to the market, our membership base is strong. It has grown significantly in recent years. In addition, our membership renewal rate in Canada and the United States is over 92%.

In our confidential presentation submitted to the committee on November 2, 2023, we provided significant details about some specific methods that help Costco stabilize and lower food prices. To be clear, this presentation includes only a few examples of our actions in this area and isn't exhaustive.

Publicly, we can share the following information. We've invested even more in our employees. We have 53,000 employees in Canada, up from 48,000 in 2021. Our starting hourly wage was increased to $18.50 in September 2023. This is above the highest minimum wage rate required in all the provinces where we operate. The average hourly wage is up from $27.63 in 2019 to $30.20 today.

A few things bear repeating. Just over 57% of our employees work full time for 40 hours a week. Our part‑time employees are guaranteed a minimum of 25 hours per week, but they work 28 hours per week on average. All our full‑time and part‑time Canadian employees and their dependents have access to health care benefits paid in full by Costco. We also have one of the best defined contribution pension plans in Canada. A cashier who has worked full time at Costco for six years makes over $70,000 a year.

We've also continued to invest in our Kirkland Signature private label brand. We've increased the number of food items for the label by over 12% since 2019. Kirkland Signature products are designed to match or exceed the quality of national branded items, resulting in savings of around 20%.

We've invested in Canadian suppliers. Over 61% of our Kirkland Signature items are now manufactured in Canada. We've mitigated price increases and accelerated price decreases as input and commodity prices drop, despite the weakening of the Canadian dollar.

We're always looking to decrease prices for our members. For example, since the start of 2023, we've decreased prices on hundreds of items. We'll continue to decrease prices when we can. We continually comparative shop at our competitors to ensure that we're living up to our promise to our members to offer the best prices.

We continue to face pricing challenges. The cost of commodities continues to increase. The Canadian dollar remains weak against the American dollar. We continue to receive multiple price increase announcements from our suppliers. For example, some provinces have minimum milk prices. This often means that we're forced to charge more for milk than we would like. As a result, we decided to make regular donations to the Breakfast Club of Canada. Since 2016, we've donated over $1.6 million to the club.

With respect to the grocery code of conduct, we strictly adhere to the principles of our code of ethics, which require us to obey the law, take care of our members and employees, respect our suppliers and reward our shareholders.

It isn't difficult for us to support the principles of the code. We'll continue to review how the proposed code will work, who will choose to apply it, how disputes will be resolved and, in the end, how it will really impact—

11:30 a.m.

Liberal

The Chair Liberal Kody Blois

Excuse me, Mr. Riel. We're having some technical issues with the interpretation.

When I was listening, I was hearing both English and French coming through at the same time.

I will talk—

11:30 a.m.

A voice

It was English and English.

11:30 a.m.

Liberal

The Chair Liberal Kody Blois

Oh, it was English and English. I'm sorry.

I guess I was listening to Mr. Riel and the English translation, and maybe I got them both mixed up.

I'll continue to talk in English for a few minutes

I'll also say a few words in French.

I'm told that the issue has now been resolved.

Okay.

I'm sorry, Mr. Riel, to take your time away. You still have another 45 seconds or whatever time—

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

If you don't mind, I would like to go back to the code of conduct and my comment on it, just to make sure we're clear about that thing.

11:30 a.m.

Liberal

The Chair Liberal Kody Blois

That's fine.

Go right ahead.

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

I think it's a very important subject.

11:30 a.m.

Liberal

The Chair Liberal Kody Blois

Mr. Riel, you have the floor.

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

Okay.

With respect to the grocery code of conduct, we strictly adhere to the principles of our code of ethics, which require us to obey the law, take care of our members and employees, respect our suppliers and reward our shareholders.

It isn't difficult for us to support the principles of the code. We'll continue to review how the proposed code will work, who will choose to apply it, how disputes will be resolved and, in the end, how it will really impact food prices for Canadians.

Costco is invested in the communities in which it operates. We continue to open new stores, what we refer to as warehouses; hire new employees; pay good wages and support local suppliers. Costco is committed to its mission and ensuring that it always offers the highest quality products at the best possible prices.

Thank you.

11:30 a.m.

Liberal

The Chair Liberal Kody Blois

Thank you, Mr. Riel.

We'll now open the floor to questions.

We'll start with the Conservatives.

Ms. Rood, you have the floor for six minutes.

11:30 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

Thank you very much, Mr. Chair.

Thank you, Mr. Riel, for being here today.

Mr. Riel, the Prime Minister summoned the grocers to Ottawa last fall, and I'm just wondering whether you could tell us if you were part of those meetings last fall.

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

I was part of one meeting with Minister Champagne.

11:30 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

I understand that the government gave a list of asks to the grocers to help reduce grocery prices for consumers, and I'm just wondering, what specific recommendations did you ask the Liberal government to initiate, and have any of those recommendations been acted upon?

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

You know, Costco's point of view on this, and my personal point of view, is we all need to work together. I think there's a lot that can be done to help consumers across the country.

It starts with the infrastructure in Canada, and we have some work to do. Rail is something that can be improved. Ports can be improved. I think that, if we all sit together and work on it, the consumer is going to benefit from it. That was my main suggestion to the minister.

11:30 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

The government promised Canadians that they would lower food prices by Thanksgiving, and we know they've broken that promise. We heard from other CEOs that they had instituted a price freeze over the Christmas holiday period and into the new year, and extended it, and I've heard from suppliers that some of them are not allowed to ask for price increases, regardless of whether their costs have been going up. My question is, did you participate in those price freezes, like the other retailers did, and how much do you anticipate food prices are going to increase in 2024?

11:30 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

At Costco we don't freeze prices. We work with our suppliers and we negotiate with them. If they come to us two weeks before Christmas, we're going to be a little bit tougher and say, “You know, let's wait,” because it's not a nice gift for consumers, but we don't freeze prices. If we can decrease prices because the currency goes down, we do it the day the currency comes down, so for us, it's not a practice. The practice is the best possible price every day, and that's what we do because we're selling memberships and we're about the sales. Our members trust us to negotiate the best deal, so we cannot freeze the price for a couple of months in our....

11:35 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

Are you seeing cost increases from your suppliers? Are the requests coming to you at this point?

11:35 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

There are more and more coming.

11:35 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

Okay.

We know, Mr. Riel, that front-of-pack labelling is going to cost consumers $8 billion. We've actually heard in this committee that the new plastics ban on fresh produce is going to cost the industry at least $6 billion.

Given your business model—and I know there's a lot of it in your stores—what will this do to food costs, food availability and food waste?

11:35 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

We didn't do an evaluation yet of the exact incremental...but for anything you try to do on things that's not a basic thing, obviously the cost of the good is going to increase and the retail price will increase.

That's another thing that we need to work on all together. Mandating things and not looking at the effect on the consumer.... To me, it's something we all need to look at.

That's what we do at Costco on a daily basis.

11:35 a.m.

Conservative

Lianne Rood Conservative Lambton—Kent—Middlesex, ON

Will that plastics ban affect the cost of the food in your store? Do you anticipate that the costs of what you're selling will increase?

11:35 a.m.

Executive Vice President and Chief Operating Officer, Costco Wholesale International and Canada, Costco Wholesale Canada Ltd.

Pierre Riel

I think it will in certain cases. I think produce waste can be a problem. The CPMA has come up with some studies saying that the waste is going to increase by 30%.

We'll see. We still need to evaluate it, but everything that you add to the net landed cost, consumers will have to pay at some point in time.