Our customers' expectations are also changing. When our Japanese customers talk to us and ask us for electronic certification, it's because their business is moving faster as well. They can go on a U.S. government website, scan a QR code and get the documentation, whereas it takes us literally using a courier to pick it up from the processing site in rural Canada and take it to an international place where it can be flown over, which then gets it onto another truck, and then it finally gets to the place where it needs to be in Japan—whereas it could have happened just like that.
Evidence of meeting #6 for Agriculture and Agri-Food in the 45th Parliament, 1st session. (The original version is on Parliament’s site, as are the minutes.) The winning word was regulatory.
A video is available from Parliament.
