Really, we're taking complaints from citizens and from federal employees in matters of service, but also in matters of language of work and career advancement. You can understand that it's a bit like the whistle-blower situation, in that if an employee is reporting a situation in their institution, and even reporting supervisors who are not really abiding by the legislation or who are being discriminatory in their comments at times, or whatever, then the information is quite sensitive, and it would definitely impede our investigation, or even the willingness of employees to put complaints forward, if complainants knew their identities would be recognized or released.
On May 11th, 2006. See this statement in context.