As I said earlier, we mentioned in the strategic planning that they need to have a better strategic plan, which would obviously take into account issues like new technologies. We also mentioned in here, because you mentioned employees, that they need to have much better management of change, given that there will be significant changes over the next few years. They need to ensure that employees are aware of this, and that's incorporated into everything they do.
On May 8th, 2007. See this statement in context.