It's hard to deal with specifics when I don't know the details of those specifics, but this whole thing perplexes me. We're quite aggressive within CBC and Radio-Canada in providing responses to people who either send inquiries or complaints. In a sense, that's the first line of response, from our program element. I can't remember--I think we have a 14-day requirement within.... I think there's a lot of accountability on that, so clearly in the fullness of time, there are things that slip through the cracks, but often when we are presented with these complaints, we discover that there's an answer to it. So I guess all I can say is let's get the details afterwards and we'll certainly look into it, because we are incredibly conscious of the need for us to respond to Canadians who send inquiries to us, and I think our track record in recent years has been very good on that.
On June 5th, 2007. See this statement in context.