Let me add that the trust has also done a considerable amount of work in terms of the openness and transparency through which it operates. For instance, BBC management proposals for new services, for trials of new services--particularly the new services--are consulted on publicly. But also, for instance, summaries of their board minutes are published online, and they hold regular consultation sessions with licence fee payers. I think there's a greater emphasis in their work, when compared with the previous governors', on openness and transparency.
On January 29th, 2008. See this statement in context.