Thank you, Chair.
Thank you, Mr. MacKay, for being here.
I have a couple of quick questions, given your extensive background in developing the system that's in place. I really appreciate that you're here with us today. I'm glad you referenced the 10-10-80, because I felt rather proud of myself for finding that when I was Googling around the Internet, although my sense of timing of when Mr. Spicer actually made that comment was a little off and I confused the witnesses that day.
It strikes me that you've worked hard on the code part, that 10%. On the technological part, there's been stuff there. But it seems as if the 80%, which was the significant piece, is the place where maybe we haven't done so well.
Is that your sense of the way things are today, that the media awareness, media literacy piece of that is the one that is the least successful of those three pieces of the three pillars?