Yes, I understand.
I was saying that the service standards have not yet been implemented across the board. On the other hand, we have a system that allows us to calculate the timeframes. It is not perfect, because it calculates from the moment the application is received, whether or not it is complete. Our new system will be better.
In the arts and culture sector, the departmental turnaround times are six or six and a half months on average, from the filing of the application until the end. That is the standard. For exceptional cases, I would prefer not—