It is risk-based. We cannot say that we will negotiate multi-year agreements for 25% or 30% of cases throughout the department. We try to do so where it makes sense. We have clients who are regulars. Therefore, we know them and we know that they are able to provide their reports on time. From the perspective of risk assessment, it is in these kinds of cases that it is completely appropriate to negotiate such agreements, and we are attempting to do so more often. Furthermore, that also frees up departmental staff, who can then concentrate on other activities.
On November 3rd, 2009. See this statement in context.