We expect that things will accelerate because there will be less error if we can get the online applications. That will take more time to do than just 2010, but that's where we're going: to have that error-checking at the front end so the client sees it right away.
And the risk assessment tool is meant to accelerate the process of what the officer does, in terms of assessing risk, and automates it, to a certain extent. That will also accelerate the process. So we do expect to see improvement.
The move to multi-year agreements will be seen by individual clients as an improvement, and the use of grants, as well—which is what we're trying to increase—will decrease the reporting burden.
I can't give you an estimate of how many cases will be affected, but there are enough cases to make the following significant. If you haven't finished reporting what you've expended your resources on in the last year, we can't start giving you more money until you've reported on your results of the previous year. So that's a risk assessment piece.
Contribution agreements require a lot of reporting. Grant agreements do not require the reporting. So that's part of the move to lessen the burden. In fact, one of the biggest pieces of feedback to the blue ribbon panel—which, I just want to be clear, was government-wide and sponsored by the president of the Treasury Board—was the reporting burden that clients face, which slows everything down.