We were speaking to representatives from the four large U.S. labels, and in the U.S. they've moved a great deal to lawsuits. One of my concerns about the lawsuit approach is that there's no system in there for someone who's challenged or charged with defending whether or not it was proper downloading. My concern is with the “three strikes and you're out” provision. If we don't have provisions in place to ensure that consumers can defend themselves, we might be swatting a whole lot of flies with tanks, and missing out.
How do the ISPs see their role in terms of fairness to your consumers and fairness to copyright holders?