As we mentioned in our opening comments, all complaints that we've received to date have been resolvable very easily. Most of them have been related to disclosure requirements. We want to make sure that if any ITMPs are used by ISPs, they're prominently displayed on the website, to make sure that everybody realizes just what the consequence is, what the ITMPs are, what the effects are, and how these are going to impact on the user experience. We've had cooperation completely from ISPs, so it is working.
On November 2nd, 2010. See this statement in context.