In the specific case you're referring to, I'm somewhat surprised, because my understanding of police forces is that they have traditions within their own forces of how they conduct such ceremonies.
In terms of flag folding and how the ceremony is conducted using the flag, I'm surprised, because our website details even how to fold the Canadian flag, the techniques to it. It's there and it's illustrated—I'm sorry, it isn't on our website yet—but if somebody were to call the department, we have a video that was produced by one of our protocol officers, Paul “Smokie” LeBlanc, a former military gentleman. We do have that knowledge.
Our work in the department is to preserve and promote all Canadian symbols that matter. We try to do it through educational material. We do it through our website. The section of our website that pertains to state ceremonies is the most frequently visited one in the department. Teachers use it a lot. We have guides on national symbols. We have books on symbols. We have A Crown of Maples. We just issued another version recently. We have a tremendous amount of information designed to preserve, promote, and create awareness of historical milestones. There are special days.
In the case of the fallen police officer, I'm very surprised that by either looking on the website or calling the department, they were not able to get assistance and answers to their questions.