As I mentioned earlier, our office works very closely with our provincial and territorial colleagues across Canada. We make a point of getting together once a year to compare notes on best practices, new approaches—for example, the use of iPads rather than large briefing books—what works, what doesn't. It's very useful, and it makes it that much easier to pick up the phone when you need help or when you want to offer help.
On May 8th, 2012. See this statement in context.