That's fine. There's obviously not a school of protocol, I assume, where someone would go to learn. A lot of it, then, I assume, is based on experiences both at home and abroad. How do you ensure consistency? I know the answer, but how important is it to get protocol right? If you screw up on a visit either by our Prime Minister or a foreign dignitary, a small thing could cause a big problem. So how do you avoid a screw-up? And when you bring new people in, how do you avoid their making mistakes?
On May 8th, 2012. See this statement in context.